Shipping terms

SHIPPING       Shipped by UPS Standard
        Your order will be delivered by our reliable partner UPS.
         
SHIPPING ZONE       At present we deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (not to overseas territory), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (not to Azores, Madeira), Romania, Slovakia, Slovenia, Spain (not to Canary Islands), Sweden, Switzerland, United Kingdom.
 
        Deliveries to non-EU countries (third country) may be subject to additional duties, taxes and charges.
         
DIFFERENT DELIVERY ADDRESS       You can have your order delivered to any address within the European Union. If you would like your goods to be delivered to an address other than your invoice address, please specify this when placing your order.
         
SHIPPING COSTS       A shipping fee of EURO 7,00 will be charged for all orders, with no charge at all for orders delivered within Germany with a value of EURO 100 or more.
         
SHIPPING TO SWITZERLAND       Additional charges, customs duties and taxes may apply to your shipment (in addition to the base rate).
        UPS will calculate a Disbursement fee to the receiver:
Disbursements (fee of % of the advanced amount/minimum, whichever is greater) 2,5% of the advance payment on duties and taxes with a minimum of 21.00 CHF.
         
DELIVERY TIME       Items will normally be delivered within 2-5 working days of your order. As soon as the receipt of a payment has been recorded on our account, the dispatch will be undertaken.
         
RETURNS       Items may be returned free of charge within 14 days.
         
        For further details, see our notice of right to cancel. If you wish to return items free of charge, please use the enclosed pre-printed UPS shipping label.
You can schedule a UPS pickup online at ups.com or by calling your local UPS Customer Service Center.
        Before returning items, please note: Items must be returned unworn and in their original packaging and must show no sign of use.
         
        Address for returns:
Daimler Truck AG
Mercedes-Benz-Platz 1
89231 Neu-Ulm
Germany