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Help

PAYMENT        
         
PAYMENT METHOD       Prepayment.
        After placing your order you will receive a confirmation email including the necessary details for the bank transfer. Please make payment of the amount shown in the confirmation of order by bank transfer to the following bank account:
         
        Account holder: Daimler AG
Bank name: Deutsche Bank AG, Stuttgart
IBAN:
DE19 6007 0070 0168 0933 00
SWIFT: DEUTDESSXXX
Payment shall be made with an indication of the number of the order.
         
        As soon as the receipt of a payment has been recorded on our account, the dispatch will be undertaken.
         
SHIPPING        
         
SHIPPING       Shipped by UPS Standard
        Your order will be delivered by our reliable partner UPS.
         
SHIPPING ZONE       At present we deliver to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (not to overseas territory), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (not to Azores, Madeira), Romania, Slovakia, Slovenia, Spain (not to Canary Islands), Sweden, Switzerland, United Kingdom.
        Deliveries to non-EU countries (third country) may be subject to additional duties, taxes and charges.
         
DIFFERENT DELIVERY ADDRESS       You can have your order delivered to any address within the European Union. If you would like your goods to be delivered to an address other than your invoice address, please specify this when placing your order.
         
SHIPPING COSTS       A shipping fee of EUR 7,00 will be charged for all orders.
         
SHIPPING TO SWITZERLAND       Additional charges, customs duties and taxes may apply to your shipment (in addition to the base rate).
        UPS will calculate a Disbursement fee to the receiver:
Disbursements (fee of % of the advanced amount/minimum, whichever is greater) 2,5% of the advance payment on duties and taxes with a minimum of 21.00 CHF.
         
DELIVERY TIME       Items will normally be delivered within 2-5 working days of your order. As soon as the receipt of a payment has been recorded on our account, the dispatch will be undertaken.
         
RETURNS       Items may be returned free of charge within 14 days.
         
        For further details, see our notice of right to cancel. If you wish to return items free of charge, please use the enclosed pre-printed UPS shipping label.
You can schedule a UPS pickup online at ups.com or by calling your local UPS Customer Service Center.
        Before returning items, please note: Items must be returned unworn and in their original packaging and must show no sign of use.
         
        Address for returns:
Daimler AG
Mercedes-Benz Vertrieb NFZ GmbH

Mercedes-Benz-Platz 1
89231 Neu-Ulm
Germany